We Buy Houses Columbia(“we,” “us”) buys residential property directly from owners in Columbia, Boone County, and surrounding mid-Missouri areas. This policy explains what we collect when you contact us, what we do with it, and how to get it removed.
Information we collect
When you submit a form on this site, respond to one of our ads, or call or text us, we collect what you give us:
- Your name
- Your phone number
- Your email address, if you provide one
- The address of the property you're asking us to make an offer on
- What you tell us about the property's condition and your timeline
- Anything else you choose to tell us in a message or on a call
We also collect basic technical information automatically — your browser type, and the advertising campaign or referring page that brought you here — so we know which of our ads are worth running. We do not collect your Social Security number, bank details, or payment information through this site.
How we use it
- To contact you about the property you asked us about
- To prepare and send you a cash offer
- To follow up if we don't reach you the first time
- To keep records of properties we've evaluated and offers we've made
- To measure which advertising is producing genuine inquiries
We do not sell your personal information, and we do not share it with other investors, wholesalers, or lead-buying services.
Text messages and calls
When you submit a form and provide your phone number, you consent to be contacted by phone call and text message at that number about your property — including by automated dialing technology. Consent to receive texts is not a condition of selling us your house; you can always just call us instead.
Message frequency varies. Message and data rates may apply.
To stop receiving texts, reply STOPto any message from us and we’ll stop. Reply HELP for help, or contact us at sell@webuyhousescolumbia.co. Mobile opt-in data is never shared with third parties for their own marketing.
Who we share it with
We share your information only with service providers who help us operate, and only so they can perform that work for us:
- Our customer relationship manager, where we track properties and offers
- Our email provider, which delivers notifications to our team
- Our phone and text messaging provider
- Our website host and analytics
- The advertising platform you came from, if you submitted a form inside one of their ad units
We may also disclose information where required by law, or as part of closing a real estate transaction you’ve agreed to — for example to a title company, closing attorney, or lender involved in your sale.
How long we keep it
We keep inquiry records for as long as we may reasonably need them for follow-up and for our business records, and longer where a transaction occurred and record retention is required by law. You can ask us to delete your information at any time.
Your choices
You can, at any time:
- Ask what information we hold about you
- Ask us to correct it
- Ask us to delete it
- Tell us to stop contacting you entirely
Email sell@webuyhousescolumbia.co or call (573) 615-8995. We’ll take care of it — you don’t need to give a reason.
Cookies
This site uses only what’s needed to serve pages and to understand where our traffic comes from. If you arrived from an ad, that platform may set its own cookies under its own policy. You can block or clear cookies in your browser settings without affecting your ability to use this site or contact us.
Children
This site isn’t directed at children under 13 and we don’t knowingly collect their information.
Changes
If we change this policy we’ll update the effective date above. Material changes will be reflected here before they take effect.
Contact
We Buy Houses Columbia
Columbia, Missouri
(573) 615-8995
sell@webuyhousescolumbia.co
